Q
I did not receive a valid shipping option (only prompt to use my own carrier)?
A

If you did not receive a quote for UPS,FedEx or USPS shipping, it is most likely due to the total weight of your orderexceeding the carrier's weight limits.  If this happens, and you do nothave a UPS or FedEx account number, please contact us for a quote for shipping. Also, check your address, an incorrect zip code will result in USPS, UPSand FedEx not being able to calculate your shipping.

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